Refund policy

At Jumaa Nutrition, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

Returns

Since our products are consumable, returns are only accepted if the item is sealed, unopened, and in its original condition as received.

To initiate a return, please contact us at contact@jumaanutrition.com. If your return is approved, we will provide you with instructions on how and where to send your package. Returns sent without prior approval will not be accepted.

Important:

• The customer is responsible for shipping the item back to us and ensuring it arrives in acceptable condition.

• Refunds cannot be processed until we physically receive and inspect the returned item.

• We are not responsible for shipping delays caused by carriers.

For any return-related questions, please contact us at contact@jumaanutrition.com.

Damages & Issues

Please inspect your order immediately upon delivery. If your item is defective, damaged, or incorrect, contact us right away so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved or denied. If approved, the refund will be issued to your original payment method.

Please note:

• Processing times may vary depending on your bank or credit card provider.

• Shipping fees are non-refundable unless the return is due to our error.

Thank you for choosing Jumaa Nutrition!